Help

Your first step to ordering on VapeRanger.com is creating your Wholesale Account (Click here to do that now) Next you'll want to start browsing. We offer several popular collections to check regularly such as the below, but don't forget to check out our Deals pages to find great offers.

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• E-Liquids
• Disposable Vapes
• Hardware
• Mushroom Products
• Smoke Shop Supplies
• Hemp Products
• Kratom

Ordering Quickly

 

You can find our Guide to the Quick Order Form here.

Yes, we are able to work with international customers at this time however there are a few considerations:

• You MUST have a valid US forwarder we can ship to. We will NOT ship to residential addresses or P.O Boxes.
• We require an invoice from youforwarder showing the goods being shipped from forwarder to you origin country as well.

You can find our Guide to the Quick Order Form here.

All orders placed on VapeRanger.com are final. Our system does not allow us to cancel orders once they have started processing. Modifying an order that's been placed is not possible.

Troubleshooting ordering Issues:

• Check that your account has been approved, you might be able to add to cart while your account is pending but you will be unable to checkout until your account is approved. If it has been more than 2 business days since you submitted our application form please reach out to us at support@vaperanger.com
• Check that there are no shipping restricted products in your cart. We do our best to stay up to date with each states individual restrictions on our products but if you find an issue with one of the products listed in your order please notify us at support@vaperanger.com
• Check that your payment information is correct and that there are no errors when inputting.

If you are still having issues ordering after checking the above, please reach out to us at support@vaperanger.com and we will be happy to assist you.

Please ensure that you are logged in to see our wholesaler pricing. If you do not have an account you can apply for a wholesale account here: https://vaperanger.com/login.php?action=create_account&show_tpa For international customers, apply here: https://vaperanger.formstack.com/forms/international_customers_pact_act_form

VapeRanger.com only sells to licensed businesses at this time but we do sell many of our products direct to consumers on our sister sites https://www.ejuicedb.com/. (for all your vape needs) and https://www.hemmfy.com/ for all your CBD and hemp derivatives.

We are able to accept payments from the following:

• Credit Card- All major credit card providers (Visa, Chase, Master Card, Amex, Discover)
• ?Bank Wire Transfer/Bank Deposit
• Zelle (

We currently only accept United States dollars at this time. If you are located outside of the U.S. and are purchasing with us you will be charged based on your bank's conversion rate to USD.

We only have one shipping option at this time. We do not provide expedited or 2 day shipping.

Most products ship directly from the manufacturer directly to your store. Orders are often times shipped from multiple vendors so you might be given several different tracking numbers. For each vendor you will receive a tracking number and notification directly to your email. You can always view tracking numbers on our website here

VapeRanger ships each brand in it's own package. Similar to Amazon, you will receive 1 package for every manufacturer you order from. Before reporting an item missing it's crucial to make sure the item isn't on it's way or in transit. Check your items status through the Track Order Page on VapeRanger.com.

If you've checked and all items show delivered, please contact us.

Did your items come damaged? 

If so we can fully replace all damaged on arrival items. 

We'll need the following information to process a replacement

1. Photo of broken or damaged item
2. Date received
3. Item name(s)
4. Order Number

Email the above information to support@vaperanger.com

Subject: ATTN: Broken/Damaged Items

Without the required information we cannot process a replacement shipment.

VapeRanger sends all tracking numbers via email once a package has been shipped. You can also view all tracking numbers associated with your order thoruch our tracking page. . To view a list of all your orders visit the My Account Page

Please allow up to 1 business day for a tracking number to update. If there is no progress after 1 business day please contact us.

While we understand mistakes happen VapeRanger does not typically reimburse or compensate for customer errors. Before finishing your order please note that you have ordered the correct size, nicotine or options. Double check your order and items. The customer is responsible for providing us accurate shipping and billing information. If a mistake was made please contact us so we can make it right.

If you are looking for the same brands of ejuice/eLiquid or vaping hardware that you see here on VapeRanger, for retail purchase, you can visit our retail website ...

eJuiceDB Retail eJuice/eLiquids

Contact us by Email

• Customer Service and General Inquiries:  support@vaperanger.com

Contact us by Phone

• Sales: 1-631-777-3487 [Press 1]
• Support: 1-631-777-3487 [Press 2]
• Advertising: 1-631-777-3487 [Press 3]

Hours of Operation: Monday-Friday 9 AM-6 PM EST

Looking to increase the size of your distribution company? Purchase directly through VapeRanger.com.

• Contact us by Email: support@vaperanger.com

Listing your brand is really easy. 

Requirements

• Ability to ship product within 1-3 business days
• Products must ship from a US warehouse/location

Ready to list with us?

Click here to Signup Today!