Shipping and Ordering Policy

Shipping Carriers

Packages are shipped by the standard carrier that the product's manufacturer uses

Shipping Rates

Shipping rates are displayed at the Checkout Screen.

Shipping rates vary depending on quantity/items ordered

Processing & Shipping Times

Processing times are not included in shipping times. Shipping times are an estimate based on vendor's past 90 day shipping history. Processing times may take 1-3 business days to complete. Vendors do not ship items on weekends.

When do I receive my tracking number?

VapeRanger sends all tracking numbers via email once a package has been shipped. You can also view your orders and associated tracking numbers in My Account

Expedited / Overnight / 2nd Day Shipping

VapeRanger does not offer Expedited, Overnight or 2nd Day Shipping. 

Multiple Tracking Numbers

VapeRanger will send you multiple tracking numbers if you order from 2 or more vendors. Each vendor will ship a package to you containing your items. 

Tracking Number Not Working

Please allow up to 1 business day after you receive a tracking number for the status to update. If there is no progress after 1 business day please contact us.

Shipping to APO/FPO / Military Boxes

VapeRanger at this time does not support the ability to ship to APO/FPO mailboxes. 

Wrong Product(s) Purchased

VapeRanger does not reimburse or compensate for customer errors. Please note that you have ordered the correct size, nicotine or options. Double check your order and items. The customer is responsible for providing us accurate shipping and billing information. No refunds will be issued should the customer provide incorrect shipping or product information. 

International Shipping

When placing an international order you have two options.

  1. Have items ship directly to your forwarder in the US
  2. Consolidated Shipping - Have all items shipped to our warehouse in Melville New York, we repackage and ship them to you 

Option 1. You will receive multiple tracking numbers as the products are shipped to your Forwarder in the US

Option 2. You will receive multiple tracking numbers as the products are shipped to our Warehouse in Melville, New York. You are responsible for all customs fees and import taxes. Please note any special requirements in the Notes section of your order. Orders are shipped via International Forwarding companies, shipping times may vary depending on customs clearance


International Purchasing

Credit Card: VapeRanger only accepts US credit and Debit Cards with US billing and shipping addresses. Your order must also be placed from the United States, otherwise it will be rejected at checkout.

Bank Wire (SWIFT/TT): VapeRanger can receive payments via Bank Wire (SWIFT/TT) transfers. Payment Instructions

VapeRanger Hours of Operation

Monday: 9am - 6pm EST
Tuesday: 9am - 6pm EST
Wednesday: 9am - 6pm EST
Thursday: 9am - 6pm EST
Friday: 9am - 6pm EST
Saturday: Closed 
Sunday: Closed

For information on our return & refund policy, please visit here.