Packages are shipped by the standard carrier that the product's manufacturer uses (Fedex, UPS or USPS). Shipping rates are displayed at the Checkout Screen.
Processing & Shipping Times
Processing times are not included in shipping times. Shipping times are an estimate based on vendor's past 90 day shipping history. Processing times may take 1-3 business days to complete. Vendors do not ship items on weekends.
When do I receive my tracking number?
VapeRanger sends all tracking numbers via email once a package has been shipped. You can also view your orders and associated tracking numbers in My Account
Expedited / Overnight / 2nd Day Shipping
VapeRanger does not offer Expedited, Overnight or 2nd Day Shipping.
Multiple Tracking Numbers
VapeRanger will send you multiple tracking numbers if you order from 2 or more vendors. Each vendor will ship a package to you containing your items.
Tracking Number Not Working
Please allow up to 1 business day after you receive a tracking number for the status to update. If there is no progress after 1 business day please contact us.
Shipping to APO/FPO / Military Boxes
VapeRanger at this time does not support the ability the ship to APO/FPO mailboxes. We suggest having items shipped to an address in the United States and then having them forwarded to your final destination.
Wrong Nicotine / Size Purchased
VapeRanger does not reimburse or compensate for customer errors. Please note that you have ordered the correct size, nicotine or options. Double check your order and items. The customer is responsible for providing us accurate shipping and billing information. No refunds will be issued should the customer provide incorrect shipping or product information.
When placing an international order you have two options.
- Have items ship directly to your forwarder in the US
- Consolidated Shipping - Have all items shipped to our warehouse in Farmingdale New York, we repackage and ship them to you
Option 1. You will receive multiple tracking numbers as the products are en route to your Forwarder in the US
Option 2. You will receive multiple tracking numbers as the products are en route to our Warehouse in Farmingdale, New York. You are responsible for all customs fees and import taxes. Please note any special requirements in the Notes section of your order. Orders are shipped via FedEx Express which is typically 1-7 days delivery time.
Using your own forwarder and arranging pickup at our warehouse:
If you wish to have the goods delivered to our warehouse in NY and picked up by your forwarder please contact info@VapeRanger.com - We are glad to assist you
Credit Card: VapeRanger only accepts US credit and Debit Cards with US billing and shipping addresses. Your order must also be placed from the United States, otherwise it will be rejected at checkout.
Bank Wire (SWIFT/TT): VapeRanger can receive payments via Bank Wire (SWIFT/TT) transfers. Payment Instructions
VapeRanger Hours of Operation
Monday: 9am - 6pm EST
Tuesday: 9am - 6pm EST
Wednesday: 9am - 6pm EST
Thursday: 9am - 6pm EST
Friday: 9am - 6pm EST
For information on our return & refund policy, please visit here.